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Training: Basic Mediation – October 2019
October 21-25, 2019 in Calgary
COURSE OVERVIEW
This (5-day) 35-hour course will cover the basics of interest-based mediation. We'll start with understanding what conflict is, its impacts, and the different resolution processes available. We'll explore basic self-awareness and our own contributions to conflicts and discover what our strengths are and what our weaknesses may be.
We will visit the interest-based model of negotiation and experience some of emotional self-management techniques that make for an effective mediator. This will naturally lead us into an introduction to basic interest-based mediation and practice of the appropriate skills, which are necessary and helpful to achieve the best chances for resolution. We will learn the qualities of a good mediator, which includes Mediators' Codes of Ethics.
- Conflict Resolution
- Negotiation
- Communication
- Interest-based Mediation
- Mediation Skill
Venue: Sir Denny Room, Fort Calgary
Presenter: Nancy Hack
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