Family Mediator Opportunity – Edmonton

Posted on: January 5th, 2022

Job Title: Family Mediator
Job Requisition ID: 21812
Ministry: Justice & Solicitor General
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Regular/Temporary: Temporary – 1 Year
Scope: Open Competition
Closing Date: January 17, 2022
Classification: Subsidiary 06B 3625 Human Services Worker 5

About Us

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit:

The Court and Justice Services (CJS) Branch provides a wide range of resolution and court services for people involved in legal disputes. In collaboration with the courts of Alberta, Court and Justice Services provides various programs and services including: educating and helping Albertans finding solutions for legal issues, navigating the court system, offering programs at no cost or a nominal charge, and administrative support to all courts in Alberta.

To learn more about Court and Justice Services please follow the link at


Are you an experienced and highly motivated Family Mediator skilled at working with families seeking resolution to parenting, guardianship, and child support disputes? Come join Business and Resolution Services in a rewarding one year temporary full-time position with the possibility of extension, located in Calgary.

In this role, your key responsibilities will include:


Screen and assess cases to determine if mediation is appropriate for family mediation and Children’s Services mediation Conduct pre-mediation sessions with each party to evaluate capacity for mediation Develop an effective approach to the mediation process Inform clients of mediation process, options, and appropriate resources Enter into service agreements with clients Help parties address needs and interests, focusing on best interests of the children Work effectively with other professionals including Children’s Services partners Facilitate and draft written agreements for family mediation and Children’s Services mediation outcomes Assist parties in adjusting to new family structure and circumstances


  • Assist with program data collection and reporting
  • Provide recommendations to management and direction to contracted service providers on interpretation and intent of Dispute Resolution programs in accordance with relevant policy and legislation
  • Provide guidance and mentorship on best practices to staff, contracted service providers and students
  • Act as a mentor by observing mediation services and co-mediating as required
  • Provide input at committee and leadership meetings, addressing issues of regional/provincial consequences, defining standards of work, and ensuring consistency in policy interpretation and application
  • Provide ongoing feedback related to performance goals and provincial team standards


  • Consult with Family Court Counsellors, Caseflow Coordinators and other department, government and community agencies regarding appropriateness of mediation as a means dispute resolution
  • Assume various positions on government and community-based agencies, boards or groups to provide links between Business and Resolution Services and the community
  • Engage in peer consultation and co-mediation as a means of maintaining and enhancing professional standards and performance levels

The ideal candidate will possess:

  • Excellent conflict resolution, negotiation and mediation skills including multi-party mediation
  • Strong assessment skills to support mediator and practitioner development
  • Ability to provide leadership and mentoring to staff
  • Strong organizational skills to handle the volume and complexity of work
  • Ability to work well in a team environment and independently
  • Ability to work with sensitive and complex matters involving families and children


A minimum of 180 hours of Conflict Management training is required, of which at least 40 hours must be in the area of family mediation. Please clearly indicate the specific courses and number of hours of training you have completed in your resume.

Completion of one of the following is also a requirement:

  • Related University Degree (Dispute Resolution, Sociology, Psychology, Law, etc.) and 2 years related experience;
  • Bachelor of Social Work and some related experience;
  • Master of Social Work;
  • Related Diploma and 3 years related experience;
  • Related Certificate and 4 years related experience.

Preference will be given to candidates with significant knowledge, supplemented by experience, of theoretical models, specialized techniques, and practical and theoretical procedures related to mediation and alternative dispute resolution.

Candidates who are successful following the interview, may be invited to participate in an assessed mediation ‘role play’ as part of the selection process.

APS Competencies

Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

The link below will assist you with understanding competencies:

In this role, you will contribute to our team by demonstrating the following behavioural competencies:

AGILITY: You are able to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.

SYSTEMS THINKING: You consistently take a holistic and long-term view of challenges and opportunities at multiple levels across related areas.

DEVELOP NETWORKS: You proactively build networks, connecting and building trust in relationships with different stakeholders.

BUILD COLLABORATIVE ENVIRONMENTS: You lead and contribute to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.

CREATIVE PROBLEM SOLVING: You are able to assess options, and implications in new ways to achieve outcomes and solutions.

DRIVE FOR RESULTS: You are able to determine what outcomes are important and maximize the use of resources.


$2,532.32 to $3,273.50 bi-weekly ($66,093.00 to $85,438.00 yearly)


The Government of Alberta is implementing a proof of COVID 19 vaccination policy for all Alberta Public Service employees, to improve the health and safety of Alberta Public Service employees and Albertans we serve.

Any candidates in the process for applying for employment with the Government of Alberta, must be able to comply with one of the following:

Proof of COVID 19 vaccination;

  • If you are a successful candidate and have not provided proof of COVID 19 vaccination, you may select to produce a negative PCR (molecular polymerase chain reaction) or rapid test result, date-stamped within 72 hours of every scheduled work day/shift, on an ongoing basis starting on December 14, 2021. These tests will be paid for by the employee;
  • Candidates and employees who are unable to get vaccinated based on a protected ground under the Alberta Human Rights Act may request approval for an exemption and accommodation.

The hours of work for this role are Monday to Friday, 8:15AM-4:30PM 36.25 hours a week.

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time or full-time. For example: January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs shifts/week).

Final candidates will be required to undergo a security screening.

Links and information on what the GoA has to offer to prospective employees.

Working for the Alberta Public Service –

Pension plans:

  • Public Service Pension Plan (PSPP) –
  • Leadership and mentorship programs
  • Professional learning and development
  • Positive workplace culture and work-life balance

How To Apply

Click on the “Apply Now” button.

Candidates are required to apply for a job online. Please visit to learn more about creating a candidate profile and other tips for the Government of Alberta’s online application system.

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system, click here to access the main log in page where you are able to ‘Create an account’, reset your password (‘Forgot your password’) or ‘Sign In’ should you already have an account.

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

Resources for applicants:

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) Applicants are encouraged to include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, please contact TAS Administrator Kristen Dobri at

If this competition is closed as per the closing date noted above, please continue to check for a listing of current career opportunities with the Government of Alberta.